Operations Coordinator, luxury fashion & interiors (REF 1251)
- £32,000
- London / Hybrid
We’re thrilled to be exclusively partnering with a creative, unconventional, and highly respected brand known for its beautifully crafted luxury fashion, homeware, and furniture collections.
With a growing international presence and a bold design aesthetic, they are now looking for a highly organised and proactive Operations Coordinator to help manage their operations and logistics across the business.
This is a pivotal role, giving you the opportunity to work across multiple departments and product lines, supporting both direct to consumer and wholesale logistics. You’ll be the go-to person for coordinating stock movement and supply chain processes, from raw materials to final delivery.
If you thrive in fast-paced creative environments, understand the expectations of luxury clients, and enjoy taking ownership and problem solving across disciplines, this could be the perfect next step in your career.
Key Responsibilities:
- Liaise with workshops and makers across the UK and Europe to confirm production timelines and arrange collections
- Oversee inventory and stock movements across furniture and homeware categories
- Manage made to order manufacturing logistics, including shipping quotes, invoicing, and delivery coordination
- Maintain ERP system accuracy and support improvements in stock management processes
- Coordinate seasonal product shipments via the company’s distribution centre to global wholesale partners
- Arrange fabric deliveries to manufacturers, including liaising with freight partners where needed
- Liaise with internal teams and clients to ensure packing lists and documentation are accurate
- Organise samples, press loans, and support with trade event logistics
- Manage customer shipping queries in collaboration with the e commerce and warehouse teams
- Support logistics for annual sample sales and seasonal warehouse events
- Act as the primary point of contact for logistics and courier partners, negotiating rates and maintaining strong working relationships
- Stay up to date with shipping requirements and customs procedures
- Prepare annual stock take and inventory reports for the finance team
- Work with finance to identify cost efficiencies across logistics and supply chain
About you:
- Demonstratable experience in an operations or logistics role, ideally within fashion, interiors, or consumer goods
- Ideally you will have familiarity with international shipping and customs procedures is a plus but training can be provided
- Experience using ERP systems
- Strong organisational skills with excellent attention to detail and a calm, solutions focused approach
- Comfortable managing multiple moving parts and working independently across departments
- Excellent written and verbal communication skills, confident liaising with suppliers, warehouses and clients
Key Perks:
- Hybrid / flexible working style
- Clothing allowance
- Staff discount across fashion, homeware & furniture
- Team socials & celebrations
- Generous holiday allowance & wellbeing initiatives
Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.
