Junior Account Manager, homewares

• £30,000 – £35,000 DOE
• Surrey / West Sussex borders

Looking for a role where you can work with exciting products, build retailer relationships, and grow your career in a fast-moving creative business with lots of opportunities for career development?

We’re recruiting for an award-winning company with an outstanding reputation for creating market-leading collections for major retailers. Due to continued growth, they’re now looking for a Junior Account Manager to join their friendly and ambitious team.

This is a brilliant opportunity for someone with some experience with in sales support or junior account management who loves working in a fast-paced, product-led environment and enjoys delivering exceptional customer service.

Why You’ll Love This Role

• Join a successful and growing creative consumer brand
• Work closely with well-known retail customers
• Be part of a collaborative, supportive, and energetic team
• Gain exposure to product development, project management, and retail strategy
• Excellent opportunities for career progression and development

What You’ll Be Doing

• Building strong relationships with retail customers and providing exceptional day-to-day support
• Managing customer orders from initial enquiry through to delivery and invoicing
• Developing in-depth product knowledge to confidently support customer needs
• Coordinating with internal teams to ensure products meet customer requirements and deadlines
• Producing accurate quotations and managing customer documentation
• Working closely with Sales Coordinators and Key Account Managers to keep projects moving smoothly
• Managing priorities, timelines, and urgent requests in a fast-paced environment
• Ensuring product samples meet company standards before dispatch
• Supporting key retail accounts and helping drive long-term growth

What We’re Looking For

• Experience in Sales Administration, Junior Account Management, or a similar customer-focused role
• Background within consumer products, homewares, gifting, or private label products beneficial but not essential
• A confident communicator who enjoys building strong relationships
• Highly organised with excellent project coordination skills
• Customer-focused with a passion for delivering outstanding service
• Able to manage multiple projects and deadlines at once
• Strong attention to detail and confident using Microsoft Office
• Proactive, positive, and a true team player

Who Would Love This Role?

This role is ideal for someone who thrives in a busy, creative environment, enjoys working with products and retailers, and wants to develop their career within a growing consumer brand. If you’re commercially minded, organised, and excited by the idea of working with leading retailers and innovative product ranges – we’d love to hear from you. Send us your CV today!

Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities