Operations Coordinator, luxury fashion & interiors (REF 1251)

• £32,000
• London / Hybrid

We’re thrilled to be exclusively partnering with a creative, unconventional, and highly respected brand known for its beautifully crafted luxury fashion, homeware, and furniture collections.

With a growing international presence and a bold design aesthetic, they are now looking for a highly organised and proactive Operations Coordinator to help manage their operations and logistics across the business.

This is a pivotal role, giving you the opportunity to work across multiple departments and product lines, supporting both direct to consumer and wholesale logistics. You’ll be the go-to person for coordinating stock movement and supply chain processes, from raw materials to final delivery.

If you thrive in fast-paced creative environments, understand the expectations of luxury clients, and enjoy taking ownership and problem solving across disciplines, this could be the perfect next step in your career.

Key Responsibilities:

• Liaise with workshops and makers across the UK and Europe to confirm production timelines and arrange collections
• Oversee inventory and stock movements across furniture and homeware categories
• Manage made to order manufacturing logistics, including shipping quotes, invoicing, and delivery coordination
• Maintain ERP system accuracy and support improvements in stock management processes
• Coordinate seasonal product shipments via the company’s distribution centre to global wholesale partners
• Arrange fabric deliveries to manufacturers, including liaising with freight partners where needed
• Liaise with internal teams and clients to ensure packing lists and documentation are accurate
• Organise samples, press loans, and support with trade event logistics
• Manage customer shipping queries in collaboration with the e commerce and warehouse teams
• Support logistics for annual sample sales and seasonal warehouse events
• Act as the primary point of contact for logistics and courier partners, negotiating rates and maintaining strong working relationships
• Stay up to date with shipping requirements and customs procedures
• Prepare annual stock take and inventory reports for the finance team
• Work with finance to identify cost efficiencies across logistics and supply chain

About you:

• Demonstratable experience in an operations or logistics role, ideally within fashion, interiors, or consumer goods
• Ideally you will have familiarity with international shipping and customs procedures is a plus but training can be provided
• Experience using ERP systems
• Strong organisational skills with excellent attention to detail and a calm, solutions focused approach
• Comfortable managing multiple moving parts and working independently across departments
• Excellent written and verbal communication skills, confident liaising with suppliers, warehouses and clients

Key Perks:

• Hybrid / flexible working style
• Clothing allowance
• Staff discount across fashion, homeware & furniture
• Team socials & celebrations
• Generous holiday allowance & wellbeing initiatives

Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.